Case Studies
Menstrual Tracking Privacy
My MSI thesis at U-M — a two-cohort mixed-methods study of 87 users and clinicians on trust, comprehension, and privacy in menstrual tracking apps after Roe. 58% of users don't understand their app's data practices, and keep using it anyway.
Open case file
X-Change Startup
As lead PM and designer, an app built only for exchange and international students: connect with people from home, store visa and passport docs, and stay safe abroad. Design thinking end to end, with a freemium business model and investor pitch.
Open case fileText Entry Augmentation
Reducing thumb fatigue and typo rates on mobile devices by augmenting the keyboard with contextual gesture macros and snippet recall — co-designed with high-volume mobile writers at the University of Michigan.
Open case fileOld Barracks Museum
A UX research and wayfinding redesign of the museum's website. Using Google's HEART framework and remote journey mapping, I restructured the navigation so visitors could finally find tickets, events, and history, history findability went from 25% to 100%.
Open case fileAnchor
A centralized career platform for UMSI students — reorganizing fragmented job boards, mentorship, and events into one tool tailored to how students actually search.
Open case file
Art Gallery Exhibit
As Museum UXR and Maker Space Technician, I turned a static gallery into an interactive STEM exhibit, AR, kinetic lighting, and touch. Research-driven design more than doubled visitor dwell time.
Open case fileLock Down
A digital-wellbeing app from my TCNJ independent study. Grounded in behavioral psychology — the hypocritical licensing effect — Lock Down turns screen-time research into friction and rewards that actually shift habits.
Open case file
Every thread leads back to curiosity & care.
Sabrina May
As a kid I helped care for my parents through treatment at MSK, my first, formative lens on patient experience.
Bio-psych & design
Turned that empathy into bio-psychology and design studies.
Worked for…
· CRG (Product Intern)
· Sarnoff Exhibit (Design)
· TCNJ Architecture (shadow)
· Maker Space (Technician)
Taiwan
A Ministry of Education scholarship: I learned wayfinding and tested Advanced-Fluent in Mandarin.
Epic
Offered UXD & PM roles; I was promoted as End User Device specialist in Anatomical Digital Pathology, my entry into healthcare HCI.
MSK
Staffed back at Memorial Sloan Kettering through Epic to implement one of the first anatomical digital-pathology workflows, returning to the halls I'd known as a child caregiver.
U-Michigan
Inspired by MSK, I am researching HCI for healthcare: FemTech, policy, and trust & privacy in AI.
ReferU.AI
Carried my legal-tech interests (from FemTech) into a startup internship.
Field notes
Data-driven designer,
research wrangler
& part-time chaos coordinator.
- Currently
- · ReferU.AI (Intern) · Swim Coach · Primary Investigator
- Previously
- Epic Systems · MSKCC · Junior Olympics Swimmer
- Certifications
- CIPP (in progress) · PMI-CPMAI (in progress)
I ask way too many questions for a living, luckily, people call it "research."
You can find me…
Training
Training for a few competitions, can't wait to see how much I push myself in the coming months.
Backpacking
I love traveling cross-country. A photographer caught me aboard the California Zephyr (from A2, MI to SF, CA)
Swimming
Coaching swimming or just swimming laps @ UofM's pool with #MichaelPhelps #GoBlue